Phone Number

201-438-8700

Privacy Policy

Effective Date: 1/1/2025

Direct Fence Distributors LLC values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, or engage in our services.

1. Information We Collect

We may collect the following information when you interact with Direct Fence:

  • Personal information: Name, address, email, and phone number.

  • Project details: Fence type, dimensions, property details, and other installation-related information.

  • Communication preferences: Consent for email, phone, or SMS communications.

  • Technical data: IP address, browser type, and website usage patterns.

2. How We Use Your Information

Your information is used solely for:

  • Providing estimates and processing service requests.

  • Scheduling and completing fence installations.

  • Sending important updates about your project.

  • Responding to service and repair inquiries.

  • (If you’ve opted in) Sharing promotional offers, seasonal sales, and company updates.

3. SMS Consent & Communications

  • By submitting your phone number, you may consent to receive SMS messages from Direct Fence related to your project or promotional updates.

  • You will always be asked for explicit consent (opt-in) before receiving SMS marketing messages.

  • You may opt out at any time by replying STOP to a message or contacting us directly.

  • Standard messaging and data rates may apply.

By checking the box and voluntarily providing your mobile phone number to Direct Fence through this website, quote request forms, account registration, or other means of communication, you expressly consent to receive SMS text messages from Direct Fence. These communications may include, but are not limited to, appointment reminders, installation updates, order status notifications, customer service responses, and limited promotional messages related to our products and services.

Consent is considered valid only when you provide your phone number directly and knowingly submit it through an authorized Direct Fence channel. By doing so, you confirm that you are the owner or authorized user of the phone number provided and that you have the authority to provide such consent.

Message frequency may vary. Standard message and data rates imposed by your wireless carrier may apply. You may revoke your consent to receive SMS communications at any time by replying “STOP” to any message received from Direct Fence, or by contacting us at [insert support email/phone number]. Upon receipt of your opt-out request, you will no longer receive SMS communications, except for messages confirming your opt-out or those required for legal, transactional, or security purposes.

Direct Fence maintains strict privacy and data protection standards. Phone numbers and related personal information provided for SMS communications are stored securely and are used solely for the purposes of providing customer service, updates, and information directly related to Direct Fence. We do not sell, lease, trade, or otherwise disclose your phone number or personal information to third parties for SMS marketing or any unrelated purpose.

By submitting your information, you acknowledge and agree to the terms outlined herein regarding SMS consent, communications, and data handling.

 

4. How Customer Data is Handled

  • Customer information, including phone numbers, is stored securely and accessed only by authorized Direct Fence staff.

  • Data is used strictly for communication regarding your project and optional promotional updates (if opted in).

  • We do not sell, rent, or share your personal information with third parties for SMS marketing purposes.

5. Data Security

We implement industry-standard safeguards to protect your information, including:

  • Secure servers and encrypted communications where applicable.

  • Limited internal access to sensitive customer data.

  • Regular monitoring to prevent unauthorized access.

6. Your Privacy Rights

You have the right to:

  • Request a copy of the personal information we have about you.

  • Correct or update your information.

  • Withdraw consent for promotional communications at any time.

  • Request deletion of your personal data, subject to legal or contractual requirements.

7. Third-Party Services

Our website may link to third-party platforms (such as Google or Facebook for advertising). Direct Fence is not responsible for the privacy practices of those sites. We encourage you to review their privacy policies separately.

8. Policy Updates

Direct Fence reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of these changes.

9. Contact Us

For questions about this Privacy Policy or your personal data, please contact us:

Direct Fence Distributors
 📍 770 Commercial Avenue, Carlstadt, NJ
 📧 Sales@directfencedistributors.com
 📞 (201) 438-8700